Frequently Asked Questions

What is a professional organizer?

A professional organizer is an expert who can help you organize any of the physical and digital spaces in your life. We'll support decision-making, facilitate actions around removing unwanted belongings, and set up systems, from shelving to labels, that help you establish order and clarity.

Can you tell me about your experience as a professional organizer? How long have you been in the industry?

With four years of industry experience, I've had the pleasure of assisting over 200 clients with various organizational needs. My background in the restaurant industry has given me strong multitasking, organizational, analytical, and leadership skills, all of which contribute to my proficiency as a professional organizer.

What type of organizing projects do you specialize in? (e.g., home organization, office organization, downsizing, decluttering)

I am an expert in decluttering and home organization.

What kind of organizing services does Mindful Space Co. provide?

We provide functional or luxury organizing services.

Functional Organizing: Perfect for those with busy lives who appreciate professional assistance in making things easier. You'll also have the chance to learn and maintain your systems.

Luxury Organizing: For clients who appreciate the finer things, we'll create detailed, luxurious organizing systems that look as good as they function. Plus, we'll handle all the organizing and help you maintain that impeccable look. Let's make your space a true reflection of your style.

Will Mindful Space Co. work around my schedule?

We’re here to work with you and your schedule during our organizing service hours. Please see our Contact page for more details.

What is your service area?

We service within a 25-mile radius from Chicago, IL 60618. If your area isn’t listed below, but you are within a 25-mile radius, we will serve you.

Can you provide examples of successful organizing projects you've completed?

Yes, I can. You can see them here.

How do you approach a client's initial needs and space assessment?

Our Project Assessment is conducted in person. We visit your home for one hour to take photos and measurements, create a project plan, and budget for services and products that align with your specific organizational needs.

What is your process for developing an organizing plan tailored to the client's needs?

We are going to ask you A LOT of questions. Getting to know you, your family, your pets, and your lifestyle is essential. We will also discover your natural organizing style.

Do you have any organizing certifications or training?

I have a certification from Preferred Home Organizers, but I have been enrolled in NAPO courses since joining NAPO.

How do you handle sensitive or sentimental items during the organizing process?

With discretion. We understand that these items are sensitive and sentimental. We will respect and handle them appropriately, even if we reduce their quantity as part of your organizing goal.

Can you work within my budget and timeframe?

We can accommodate most budgets. The total time needed to complete a project depends upon your square footage, the number of items in the room, and how fast you can make decisions about keeping/donating/discarding things.

Do you work alone, or do you have a team of organizers?

I do work alone and have a team of organizers.

How do you ensure confidentiality and privacy during the organizing process?

Our service agreement includes a confidentiality clause to ensure that we keep your information private. We also guarantee that no sensitive information or family photos are included in our images, and we do not sell your information to third parties.

What is your policy regarding client communication and updates throughout the project?

We communicate by email, phone, or email. Our office hours are Monday through Friday, from 9 a.m. to 6 p.m. We aim to respond to emails within one business day and to phone calls and texts within the same business day. However, if we cannot answer or text back within the hour, please note that we might be on-site with another client if you contact us by text or phone between 9 a.m. and 3:30 p.m.

How do you handle items that must be donated, recycled, or disposed of responsibly?

We donate, recycle, and dispose of responsibly. You can find the information on our Resource page on our website.

Can you accommodate any specific preferences or special requirements I have?

I need to know more about your particular preferences or special requirements to answer this question better. In most cases, we can accommodate.

Are you insured in case of any accidents or damages during the organizing process?

Yes, we are insured.

What are your rates and payment terms?

Please see our Services page on our website for rates.

Full payment is required before a 3-hour Decluttering Session, a 30 to 60-minute DIY organizing Session, a 5-hour Signature organizing Session with one professional organizer, or any packaged services to receive our services.For large projects, if you prefer to avoid paying for packaged services upfront, we offer a 2-payment installment plan. The final invoice is due on the day of services.

We use Stripe and accept the following payment types:

• American Express

• Discover

• MasterCard

• Visa

• Debit cards

What is the estimated cost associated with organizing products?

The product cost will vary depending on the budget allocated to your organizing project.

Suppose you're aiming for a complete refresh or an Instagram-worthy space. In that case, it is reasonable to consider a product budget that matches or exceeds the cost of the services provided.

Rest assured, we can confidently work within your budget to achieve the desired outcome.